The purpose of this study is to analyze which factors have influence on the satisfaction of customers in service sector which can ultimately affects organization’s profitability. This study attempts to examine the relationship between students’ satisfaction and others variables such as...

The analysis was based in 240 questionnaires answered by students of economics at University of Brasília. Using them, it was tried to make a whole description of the characteristics of these alumni and, in a second moment, to estimate econometric models to identify the causes of academic...

Education has long been recognized as a central element in development. The human capital formation is receiving increased attention from policy makers and scholars in different parts of the world particularly in developing countries. Eritrea is a newly born nation in Africa and is striving hard...

Education has long been recognized as a central element in development. The human capital formation is receiving increased attention from policy makers and scholars in different parts of the world particularly in developing countries. Eritrea is a newly born nation in Africa and is striving hard...

This paper is a theoretical introduction to modern governance of universities in developing countries. Indeed, adopting the approach of the paradigm of the theory of incentives Laffont and Tirole (1993), this paper discusses the effects of the presence of information asymmetry between the State...

Using a survey conduct with 240 Economics students of the University of Brasília in August, 2011, this paper explores the determinants of the academic outcome, measured as the Gross Point Average of the University. The econometric method used to estimate is Ordinary Least Squares with Bayesian...

The present background paper reviews the progress of education including K12, vocational and higher education, skill development and literacy particularly during the last two decades in Andhra Pradesh and an attempt is made to identify gaps. It is observed that pre-primary education in the...

Abstract: The notion of quality became a buzzword in today’s debates about higher education. But despite its popularity, there are still many uncertainties and misinterpretations. In our paper we take a look at most popular models of quality. We describe the specific features of higher...

In this paper, we investigate the low degree attainment of ethnic minority students in higher education in England. Using a partial proportional odds model and data from the Higher Education Statistics Agency for qualifiers who started their course of study in 2002/03, we find that even after...