This paper examines the sources of competitive advantage from a cross-functional perspective and presents a dynamic, general model of the tangible and intangible factors that lead to superior firm performance. We argue that superior performance results from the development of a complex,...

Outsourcing is the strategic use of outside resources to perform activities that are usually handled by internal staff and resources. By using a well-managed outsourcing agreement, companies can gain in markets that would otherwise be uneconomical. This study was designed to explore why...

Undergraduate students contemplating a career in international business often ask questions such as: Are certain majors preferred? What about language training requirements, on-the-job training programs, and new job responsibilities? Experience indicates that academic advisors and faculty...

A procedure to assess organizational effectiveness is proposed in this paper. An OE ÒmenuÓ of options is set out by which organizational performance can be measured. By using such a menu, managersÕ decision making, planning, and communicating with internal and external constituencies can be...

The objective of the current study was to determine if stereotypical perceptions of women as managers existed among men and women in two different cultural settings, the U.S. and Chile. Using the Women as Managers Scale (WAMS), 412 participants from the U.S. and Chile responded to questions...

Human interaction gives rise to conflict. This paper addresses general characteristics of Korean and United States culture relative to conflict resolution. In general, in the United States, conflict resolution is characterized by a win-lose philosophy. Americans approach disputes with an...

TodayÕs manager must be knowledgeable of the Japanese culture. Understanding the differences between the Japanese and American culturesÕ nonverbal communication systems is necessary for successful friendships and thus successful business transactions. Americans must learn how to comprehend the...

This paper examines whether or not the close relationship between buyers and suppliers in the Japanese automotive industry was also the norm in the electronic equipment and office machine industries. The results indicate that it was not. In fact, the level of integration between buyers and...