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International Cultural Diversity and the Design of Management Accounting Systems

Brewer, Peter C. - In: American Journal of Business 12 (1997) 1, pp. 69-77

international cultural diversity and the practice of management accounting. The discussion is presented in two parts. First, is a … discussion of the relationship between international cultural diversity and the design of cost management systems. Second …, management control systems are implicated into the discussion. …

Persistent link: https://www.econbiz.de/10005395121

American Competitiveness: Dysfunctional Stakeholder Communications

Payne, Stephen L.; Giacalone, Robert A. - In: American Journal of Business 7 (1992) 1, pp. 11-17

Among the factors contributing to competitiveness problems for many American firms is the presence of excessive and inaccurate self-presentations and resulting defensive communication routines among managers in these firms. Suggestions are provided to identify and reduce conduct leading to these...

Persistent link: https://www.econbiz.de/10005230175

Enhancing the Emotional Intelligence of Salespeople

Sojka, Jane Z.; Deeter-Schmelz, Dawn R. - In: American Journal of Business 17 (2002) 1, pp. 43-50

In todayÕs rapidly changing sales environment, successful salespeople must acquire skills that give them a competitive advantage. Emotional intelligence (EI), defined as perceiving, interpreting, and reacting to oneÕs own and othersÕ emotions, is offered as one critical skill that will allow...

Persistent link: https://www.econbiz.de/10005230179