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The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup; Ryu, Kisang - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 4, pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
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Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived pri...
Ryu, Kisang; Han, Heesup - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 3, pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
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Image congruence and relationship quality in predicting switching intention : conspicuousness of product use as a moderator variable
Han, Heesup; Hyun, Sunghyup Sean - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 3, pp. 303-329
Persistent link: https://www.econbiz.de/10009785965
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Consumer search and product returns in e-commerce
Janssen, Maarten C. W.; Williams, Cole - In: American economic journal 16 (2024) 2, pp. 387-419
Persistent link: https://www.econbiz.de/10014525793
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Does central bank digital currency (CBDC) payment create the opportunity for the tourism industry?
Kim, Jinkyung Jenny; Kim, Seongseop; Hailu, Tadesse Bekele - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 6, pp. 1113-1129
Persistent link: https://www.econbiz.de/10014633848