Busu, Cristian; Busu, Mihail - In: Amfiteatru Economic Journal 19 (2017) Special Issue No. 11, pp. 1035-1049
The present paper brings into discussion Edwards Deming's conceptualized model of Total Quality Management highlighting different phases within its evolution as it is seen in the economic literature. A temporal incursion allows a better understanding of the way quality standards implemented by...