In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management...

The importance of achieving optimality or near optimality in supply routing is on the rise as globalization leads to scenarios in which multiple, heterogeneous and highly spatially distributed demands have to be satisfied under stringent constraints. However, there is no consensus concerning...

The purpose of this paper is to describe an extended approach to supply chain management by exploring some of the more prevalent Supply Chain Management definitions, frameworks and terminology. As regards the methodology of our study, should be noted that it was based on content analysis of the...

The proposed empirical research uses a national sample of 19 Romanian companies from various industries to estimate de utilities for financial and non-financial performance measures used in Romanian supply chains. Empirical findings show that national supply chain measurement systems are...

Specialists in the field of business administration have tried over time to identify those elements or combination of elements which lead to a higher performance and excellence of companies. One of these models was created and it is applied by the European Foundation of Quality Management. This...

Today’s rough competition at a global level in all spheres of activity imposes companies worldwide to make sustained efforts in order to improve their products, services and processes. The automotive industry has always provided valuable examples of companies that achieved business excellence...

The present paper brings into discussion Edwards Deming's conceptualized model of Total Quality Management highlighting different phases within its evolution as it is seen in the economic literature. A temporal incursion allows a better understanding of the way quality standards implemented by...