The sustainability of the service organization relies on its ability to monitor the external environment for opportunities, changes, trends and risks, and also its ability to learn, change and innovate in response to the results of monitoring. To achieve sustainability the service organization...

Specialists in the field of business administration have tried over time to identify those elements or combination of elements which lead to a higher performance and excellence of companies. One of these models was created and it is applied by the European Foundation of Quality Management. This...

In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management...

The purpose of this paper is to describe an extended approach to supply chain management by exploring some of the more prevalent Supply Chain Management definitions, frameworks and terminology. As regards the methodology of our study, should be noted that it was based on content analysis of the...

In its new form, the ISO 9001:2015 standard activates and utilizes a thought pattern based on risk assessment functioning in parallel with the implementation of the system regarding quality management. Therefore, we strive to identify the risks and opportunities associated with the processes and...

There is growing interest in identifying the drivers of and barriers to green purchasing, and many publications focus on motivational factors. However, the effects of these factors on the activities and means applied to sustainable purchasing are seldom investigated. This paper addresses this...

Implementation of green procurement principles in the public and private sectors is an important issue in favour of sustainable development. This correlational survey aimed to identify and analyse the antecedents and outcomes of the adoption of product-based green procurement practices in...

The importance of achieving optimality or near optimality in supply routing is on the rise as globalization leads to scenarios in which multiple, heterogeneous and highly spatially distributed demands have to be satisfied under stringent constraints. However, there is no consensus concerning...

The purpose of this article is to examine one group of supply chain risks, namely the current risks generated by the suppliers and their relations to the position of companies in the supply chain and the current economic fluctuations, as well as to gain the knowledge on how to mitigate these...