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The three-dimensional approach of total quality management, an essential strategic option for business excellence

Androniceanu, Armenia - In: Amfiteatru economic : an economic and business research … 19 (2017) 44, pp. 61-78

In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management...

Persistent link: https://www.econbiz.de/10011820606

Major change in the quality management of the qualitative market research

Bălan, Carmen - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 314-322

Persistent link: https://www.econbiz.de/10008666632

The reasssesment of the service quality system within the Romanian hotel industry - a premise for increasing the competition of the tourist offer

Cristea, Adriana Anca - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 451-461

Persistent link: https://www.econbiz.de/10008667262

Standards and costs for quality management of e-learning services

Stoica, Marian; Ghilic-Micu, Bogdan - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 355-363

Persistent link: https://www.econbiz.de/10008667276

New approaches of consumers' protection in terms of management systems' international standards evolution

Sitnikov, Catalina Soriana; Bocean, Claudiu George - In: Amfiteatru economic : an economic and business research … 12 (2010) 28, pp. 360-372

Persistent link: https://www.econbiz.de/10008688703

Milestones in implementation of an integrated management system in the health sector : case study Radiologische Netzwerk Rheinland

Nagel-Picioruş, Claus; Nagel-Picioruş, Luciana; … - In: Amfiteatru economic : an economic and business research … 18 (2016) 42, pp. 432-445

Healthcare organizations in Germany exploit the benefits of the ISO 9000 family of international standards as it became …

Persistent link: https://www.econbiz.de/10011841906

Performance measurement of management system standards using the balanced scorecard

Kopia, Jan; Kompalla, Andreas; Buchmüller, Melanie; … - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 981-1002

Management system standards (MSS), such as ISO standards, TQM, etc. are widely -used standards adopted by millions of … organizations worldwide. It is still an unclear question whether these standards are beneficial for an organization, besides the …

Persistent link: https://www.econbiz.de/10011875268

Risk management model from the perspective of the implementing ISO 9001:2015 standard within financial services companies

Sitnikov, Catalina Soriana; Bocean, Claudiu George; … - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1017-1034

In its new form, the ISO 9001:2015 standard activates and utilizes a thought pattern based on risk assessment functioning in parallel with the implementation of the system regarding quality management. Therefore, we strive to identify the risks and opportunities associated with the processes and...

Persistent link: https://www.econbiz.de/10011875295

Long-term financial effects of quality management system maturity based on ISO 9001 principles

Novokmet, Ana Kundid; Rogošić, Andrijana - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1003-1016

Accounting information was often used to determine the effect of quality management initiatives. Relation between quality management and financial performance of the companies was extensively explored but with the conflicting results. The most recent studies introduced intermediary factors...

Persistent link: https://www.econbiz.de/10011875305

From conformity to excellence : study on quality of services in accounting profession in Romania

Avram, Costin Daniel; Ţogoe, Greti Daniela; Avram, … - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1077-1090

specific to accounting profession is primarily aimed at compliance with the ethical and professional standards, without … consider that supervision only seeks the degree of compliance with professional and ethical standards in the field. Competition … requirements in the accounting profession in the digital era, together with the globalization of markets and standardization of …

Persistent link: https://www.econbiz.de/10011875513