This study assesses the effect of differences in types of client on the use and impact of business advice by SMEs in Britain using new survey evidence from the Cambridge ESRC Centre for Business Research Survey of 1997. The survey, covering over 2500 respondents, is the largest and most...

Business Link in Britain is one of the main recent government initiatives to support SMEs in the EU. The paper uses a 1997 survey of SMEs to determine how Business Link use, impact and satisfaction are influenced by firm characteristics, local partnership characteristics, local geographical...

This article examines how the services offered by sector business associations are used and the impact that they offer. A large-scale survey of small- and medium-sized businesses is used to infer how association services operate. An important focus is to determine the level at which the fixed...

Business Link (BL) in Britain provides a unique opportunity to examine a government policy support to small firms which has targeted fee income as a major part of its management objectives in order to increase the 'sense of value' of the services offered. This article examines the influence of...