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Asia Pacific Business Review
Management learning : the journal for managerial and organizational learning
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Scandinavian journal of management
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Customer service : empowerment and entrapment
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The Global Diffusion of Customer Service - A Critique of Cultural and Institutional Perspectives
Sturdy, Andrew
- In:
Asia Pacific Business Review
7
(
2001
)
3
,
pp. 75-89
Persistent link: https://www.econbiz.de/10010619803
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