Narrow search
Showing 1 - 1 of 1
Cover Image
Customer Service Behaviours in Korea and Implications for Training: Lessons from an Exploratory Critical Incidents Study of Customer and Employee Service Encounters
Kim, Namhee; Mclean, Gary - In: Asia Pacific business review 13 (2007) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10007595485