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~isPartOf:"Asia Pacific journal of management"
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Familienunternehmen
3
Family business
3
Emotion
2
Familie
2
Family
2
Arbeitsverhalten
1
China
1
Customer incivility
1
Customer service
1
Dienstleistungsqualität
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Emotional exhaustion
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Familie-Beruf
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Family centrality
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Family ostracism
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Family succession intention
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Family undermining
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Founder CEO
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Führungskräfte
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Globalisierung
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Globalization
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Hostile attribution bias
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International business
1
Internationale Geschäftsbeziehungen
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Internationalization
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KMU
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Kundenservice
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Managers
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Performance measurement
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Performance-Messung
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Proactive customer service performance
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SME
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Small and medium-sized enterprises
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Lyu, Yijing
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Ye, Yijiao
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Zhu, Hong
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Chen, Yuanyi
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Kellermanns, Franz W.
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Kwan, Ho Kwong
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Li, Jun
1
Li, Xinchun
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Stanley, Laura J.
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Asia Pacific journal of management
Journal of Small Business and Enterprise Development
31
International journal of hospitality management
17
Journal of travel and tourism marketing
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
International journal of contemporary hospitality management
9
Ross School of Business Paper
9
Ross School of Business working paper series
9
Tourism management : research, policies, practice
9
Applied Energy
7
Energy policy
7
Faculty & research / Insead : working paper series
7
International Journal of Contemporary Hospitality Management
7
Journal of business research : JBR
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Chinese Management Studies
5
International business review : the official journal of the European International Business Academy
5
International journal of production research
5
Journal of business ethics : JOBE
5
Applied economics
4
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
4
Energy
4
Energy Policy
4
Entrepreneurship and regional development : an international journal
4
Journal of Entrepreneurship in Emerging Economies
4
Journal of financial economics
4
Journal of global optimization : an international journal dealing with theoretical and computational aspects of seeking global optima and their applications in science, management and engineering
4
Journal of orthopaedic research : official publ. of the Orthopaedic Research Society and the Bioelectric Repair and Growth Society
4
Journal of the Asia Pacific economy
4
Journal of world business : JWB
4
Manufacturing & service operations management : M & SOM
4
NBER working paper series
4
Production and operations management : the flagship research journal of the Production and Operations Management Society
4
Computers & industrial engineering : CAIE ; an internat. journal
3
Essays in macro-finance
3
European journal of operational research : EJOR
3
INSEAD Working Paper
3
International journal of knowledge management studies : IJKMS
3
International journal of technology management : IJTM
3
Journal of entrepreneurship in emerging economies : JEEE
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ECONIS (ZBW)
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How family firm characteristics affect internationalization of Chinese family SMEs
Yang, Xueru
;
Li, Jun
;
Stanley, Laura J.
;
Kellermanns, …
- In:
Asia Pacific journal of management
37
(
2020
)
2
,
pp. 417-448
Persistent link: https://www.econbiz.de/10012222354
Saved in:
2
The impact of customer incivility on employees’ family undermining : a conservation of resources perspective
Zhu, Hong
;
Lyu, Yijing
;
Ye, Yijiao
- In:
Asia Pacific journal of management
38
(
2021
)
3
,
pp. 1061-1083
Persistent link: https://www.econbiz.de/10012614511
Saved in:
3
Family ostracism and proactive customer service performance : an explanation from conservation of resources theory
Ye, Yijiao
;
Zhu, Hong
;
Chen, Yuanyi
;
Kwan, Ho Kwong
; …
- In:
Asia Pacific journal of management
38
(
2021
)
2
,
pp. 645-667
Persistent link: https://www.econbiz.de/10012542628
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