Tsekouras, George; Poulis, Efthimios; Poulis, Konstantinos - In: Baltic Journal of Management 6 (2011) 3, pp. 320-341
Purpose – The purpose of this paper is to analyse the types and the nature of innovations developed by small companies in a traditional service sector, as well as the ways that innovations impact their strategic capabilities. Design/methodology/approach – The paper provides evidence from...