Similar Search Results

Benchmarking Singapore’s high‐TQM maturity organisations

Kin Chung, Woon - In: Benchmarking: An International Journal 8 (2001) 1, pp. 8-35

of the studies are case‐based and anecdotal in nature. This study undertakes a benchmarking exercise among Singapore …’s productivity leaders, which comprised the pioneer batch of organisations in the Singapore Quality Award programme. The secondary …

Persistent link: https://www.econbiz.de/10014683151

Benchmarking the human capital strategies of MNCs in Singapore

Huang, Gerald Z.D.; Roy, Matthew H.; Ahmed, Zafar U.; … - In: Benchmarking: An International Journal 9 (2002) 4, pp. 357-373

Singapore’s economic success has largely been fueled by foreign direct investment from multinational corporations (MNCs … been a key ingredient in propelling Singapore to its current economic success. New competition and rising costs are forcing … stark contrasts in the philosophical and practical applications of human resource strategies. Insights into Singapore …

Persistent link: https://www.econbiz.de/10014683186

Setting benchmarks and evaluating balanced scorecards with data envelopment analysis

Rickards, Robert C. - In: Benchmarking: An International Journal 10 (2003) 3, pp. 226-245

Balanced scorecards are having a major impact on executives’ strategic decision making by encouraging their use of future‐oriented, non‐monetary success indicators. This article explains how to create a balanced scorecard with a reasonable number of indicators, set appropriate benchmarks...

Persistent link: https://www.econbiz.de/10014683208

Benchmarking with data envelopment analysis: a return on asset perspective

Joo, Seong‐Jong; Nixon, Don; Stoeberl, Philipp A. - In: Benchmarking: An International Journal 18 (2011) 4, pp. 529-542

Purpose – Selecting appropriate variables for analytical studies is critical for the validity of analysis. It is the same with data envelopment analysis (DEA) studies. In this study, for benchmarking using DEA, the paper seeks to suggest a novel framework based on return on assets (ROA), which...

Persistent link: https://www.econbiz.de/10014683529

Evaluation of irrigation efficiencies for water users' associations in a major irrigation project in India by DEA

Sitaram Phadnis, Sanjay; Kulshrestha, Mukul - In: Benchmarking: An International Journal 19 (2012) 2, pp. 193-218

Purpose – The quantity and quality of available water resources have been recognized limiting factors in development of most of the arid and semi arid regions. The purpose of this paper is to evaluate the efficiency, for water users' associations (WUA), of irrigation project Samrat Ashok Sagar...

Persistent link: https://www.econbiz.de/10014683557

Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis

Nigam, Vineeta; Thakur, Tripta; Sethi, V.K.; Singh, R.P. - In: Benchmarking: An International Journal 19 (2012) 2, pp. 219-238

Purpose – The purpose of this paper is to benchmark the Indian mobile telecommunication service providers for relative efficiencies. In this paper, a method for benchmarking performance of mobile telecom utilities based on data envelopment analysis (DEA) is presented. The paper discusses some...

Persistent link: https://www.econbiz.de/10014683558

Measuring the longitudinal performance of 3PL branch operations

Joo, Seong‐Jong; Keebler, James S.; Hanks, Sue - In: Benchmarking: An International Journal 20 (2013) 2, pp. 251-262

Purpose – The purpose of this paper is to analyze the longitudinal efficiency of branch operations of a third party logistics (3PL) company for comparative performance measurement and internal benchmarking. Design/methodology/approach – Data envelopment analysis (DEA) is used for measuring...

Persistent link: https://www.econbiz.de/10014683602

Measuring clinical department efficiency – the impact of clinical leadership job satisfaction

Pantouvakis, Angelos; Mpogiatzidis, Panagiotis - In: Benchmarking: An International Journal 20 (2013) 3, pp. 305-321

Purpose – The purpose of this paper is to evaluate clinical departments' performance per clinical sector in the context of the Greek public hospital care system. Design/methodology/approach – The sample consisted of 96 internal pathology and surgical clinical departments in 15 hospitals in...

Persistent link: https://www.econbiz.de/10014683604

A new goal-directed benchmarking for supplier selection in the presence of undesirable outputs

Azadi, Majid; Farzipoor Saen, Reza; Hosseinzadeh … - In: Benchmarking: An International Journal 21 (2014) 3, pp. 314-328

Purpose – In this paper, the authors extend the goal-directed benchmarking theory proposed by Stewart for benchmarking and selecting suppliers. This extension is in recognition of the fact that benchmarking for suppliers is more than a pure monitoring process and includes a component of future...

Persistent link: https://www.econbiz.de/10014683725

Performance modeling of mobile phone providers: a DEA-ANN combined approach

Kwon, He-Boong - In: Benchmarking: An International Journal 21 (2014) 6, pp. 1120-1144

Purpose – The purpose of this paper is to investigate the feasibility of using artificial neural networks (ANNs) in conjunction with data envelopment analysis (DEA) for the performance measurement of major mobile phone providers, and for subsequent predictions related to best performance...

Persistent link: https://www.econbiz.de/10014683733