Purpose – Lean manufacturing is an operational strategy oriented toward achieving the shortest possible cycle time by eliminating waste. It is derived from the Toyota Production System and its key thrust is to increase the value-added work by eliminating waste and reducing incidental work. In...

Purpose – The purpose of this paper is to investigate the influence of decision-makers’ (DM) risk bearing attitudes and the effect of the decision-making environment on estimating the overall degree of agility of an organization. The present study explores an extended agility model in a...

Purpose – In recent years, stimulated environmental awareness (green consciousness) has favored the emergence of the green supply chain paradigm. Therefore, apart from traditional supplier selection criterions, green criteria are necessarily to be incorporated in the supplier selection...

Purpose – The purpose of this paper is to develop a comprehensive framework to identify and classify key medical tourism enablers (MTEs) and to study the direct and indirect effects of each enabler on the growth of medical tourism in India. Design/methodology/approach – In this paper, an...

Purpose – The purpose of this paper is to develop a decision‐making procedural hierarchy for evaluation as well as selection of third‐party reverse logistics provider (3PL) under fuzzy environment. Design/methodology/approach – Due to uncertainty, vagueness arising from decision makers...

Purpose – In today’s’ highly competitive market, outsourcing logistic activities have become a global trend as it offers wide range of services including transportation, distribution, packaging, labeling, warehousing, freight forwarding and order fulfillment. The demand of third-party...

Purpose – The purpose of this paper is to identify the dimensions of service quality as well as of service loyalty in the context of medical tourism. It seeks to demonstrate the conceptualization of medical tourism service loyalty (MTSL) construct. This research also attempts to examine the...

Purpose – Robot selection is one of the critical decision-making tasks frequently performed by various industries in order to choose the best suited robot for specific industrial purposes. In recent marketplace, the number of robot manufacturers has increased remarkably offering a wide range...

Purpose – Success of software projects depends on identification of project risks and managing the risks in a proactive manner. Risk management requires thorough insights into interrelationship of various risk factors for proposing strategies to minimize failure rate. The purpose of this paper...

Purpose – The main purpose of the present study is to develop an integrated approach combining data envelopment analysis (DEA) and neural network (NN) for assessment and prediction of performance of Indian B‐schools for effective decision making as error and biasness due to human...