Purpose: Stakeholders affiliated with healthcare services should understand patient attitudes and criteria that are involved in selecting a personal physician. The purpose of this paper is to identify the factors that are significant to patients in selecting or deselecting physicians as...

Purpose: The purpose of this paper is to empirically examine how different supply chain attributes as determinants of the openness of supply chain affect organizational performance (OP). Design/methodology/approach: Data were collected from 259 supply chain executives in Pakistan. Structural...

Purpose – Selection of logistics service provider (LSP) (also known as Third-party logistics (3PL) is a critical decision, because logistics affects top and bottom line as well. Companies consider logistics as a cost driver and at the time of LSP selection decision, many important decision...

Purpose – The purpose of this paper is to develop a framework conceptualizing the relative openness of a supply chain and its impact on organizational performance. Design/methodology/approach – The literature on system theory and the attributes of supply chain management are used to develop...