Aims at developing an analytical framework for benchmarking value management. After a review of the extant literature … undertake further research on benchmarking value management. It also serves as an evaluation platform for value management teams … on value management, identifies several critical success factors and related performance metrics. These critical success …

As a means of benchmarking their position and assisting with anticipating an uncertain future, the identification of … critical information systems (IS) management issues frameworks is becoming an increasingly important research task for both … issues framework research in the IS management field as well as in other business and management areas.  …

Aims to carry out generic benchmarking within a group of SMEs involved in applying the business excellence model as … part of TQM improvement initiatives. Examines how generic benchmarking enables business excellence to be developed in the … excellence for the SMEs. Second, chooses a sub‐group of eight SMEs for a more detailed study. Third, from these benchmarking …

Examines the practical experience of benchmarking in the UK local government sector during the period leading to the … control, benchmarking has been subsumed under the wider practice of performance measurement in the sector. A critical factor … benchmarking: benchmarking as a rigorous and challenging scrutiny of local government processes; and benchmarking as an instrument …

A theoretical model, which describes continuous improvement and benchmarking processes, was developed. The model was … based on the concepts that improvements in management inputs should produce organizational benefits and that management … management issues. In this example, organizational benefits related to reductions in the number and costs of accidents and …

Reflects on a three‐year project examining the evolving nature of “best practice” benchmarking in UK …‐based organisations. The findings describe the current state of benchmarking and some of its advantages across a wide variety of public … and private sector organisations. Also investigates the disincentives to benchmarking activity experienced by practising …

the UK. Notes how total quality management has evolved within the organization and how the role of internal good practice … the TI Group and a previous winner of the European Foundation for Quality Management Award. Investigates how different …

Presents an illustrative example of a benchmarking exercise for non‐corporate R&D organizations. Drawing from a global … study of 60 R&D organizations from around the world, the benchmarking practice for identification of processes, practices … systems are functionally related to R&D‐industry linkage and therefore constitute the main body of the benchmarking exercise …

Presents the results of a study undertaken to investigate the status of benchmarking within the UK. Results from … is high. Presents evidence of the impact of benchmarking projects on performance improvement, and identifies the critical … factors for transfer of best practices between organizations. Results also reveal, however, that benchmarking may not be so …