Purpose – This paper seeks to examine the effectiveness of teaching and widening participation as measures to assess, compare, and benchmark the performance of English universities. Design/methodology/approach – Uses data from a paired sample English universities to compare the effectiveness...

Purpose – This paper seeks to show how enterprise resource planning (ERP) could create a competitive advantage for small‐ and medium‐sized enterprises (SMEs). Design/methodology/approach – The main methods used in this study were questionnaires and interviews based on the application of...

Purpose – To provide a systemic view of competitive advantage in small‐ and medium‐sized enterprises (SMEs). Gaining a competitive advantage involves a process that evolves over time and which considers the role of three factors: the entrepreneur, the firm's resources and capabilities and...