Kumar, C.V. Sunil; Routroy, Srikanta - In: Benchmarking: An International Journal 24 (2017) 2, pp. 488-510
Purpose The purpose of this paper is to provide an approach that a manufacturer can periodically use to measure the performances of its supplier development programs (SDPs). It also quantifies and indicates the specific supplier development outcomes (SDOs) that a manufacturer has to concentrate...