Joseph Jerome, Jude Jegan; Saxena, Disha; Sonwaney, Vandana - In: Benchmarking: An International Journal 29 (2021) 1, pp. 217-254
Purpose: The pandemic crisis has resulted in global chaos that had caused massive disruption to the supply chain. The pharmaceutical industry, in particular, has been working tirelessly to ensure that they can cater to the people who need them. With restrictions being imposed to prevent the...