SMQE which envisages the evaluation of each cycle of SMQE performance. Applies benchmarking with suitable modifications to …. Suggests that the use of information technology (IT) for benchmarking SMQE would aid in improving strategic maintenance quality …

This article aims to show a benchmarking experience developed by a Business Network for Experience Sharing in Quality … (Benchmarking Network) made up of Spanish companies of different sizes and from different sectors. Co‐ordinated by a monitor, the …

/methodology/approach – Desk research was carried out in order to develop the research model. Competitive benchmarking with a group of broiler … financial performance. Findings – Supply chain benchmarking is more than a comparative analysis of cost structure, indeed it can … be argued that if not effectively implemented, benchmarking techniques can focus too much on historic data rather than …

This paper describes the extent to which Australian university alumni offices currently apply benchmarking principles … operations. Benchmarking has been adopted by only half of the respondents to a survey of management practices. To some extent … about meeting target performance measures are key deterrents to the adoption of benchmarking. Those associations that adopt …

cultural reform journey of the council since 1990, in particular the role played by benchmarking within a wider quality …‐oriented programme. The article traces the evolutionary nature of the reform agenda over this period and shows that benchmarking has been …, quality, and performance management: stage 1 (process mapping and improvement), stage 2 (process benchmarking), and stage 3 …