Hinton, Matthew; Francis, Graham; Holloway, Jacky - In: Benchmarking: An International Journal 7 (2000) 1, pp. 52-61
Reflects on a three‐year project examining the evolving nature of “best practice” benchmarking in UK‐based organisations. The findings describe the current state of benchmarking and some of its advantages across a wide variety of public and private sector organisations. Also investigates...