Thangavel, Packiaraj; Pathak, Pramod; Chandra, Bibhas - In: Benchmarking: An International Journal 28 (2021) 7, pp. 2157-2177
Purpose: Young consumers are recognized as an important and lucrative segment for the businesses across the globe. While initial steps have been taken to understand them, majority of the existing works consider both Millennials and Generation Z as a single and homogeneous market segment. The...