Mishra, Deepa; Gunasekaran, Angappa; Papadopoulos, Thanos; … - In: Benchmarking: An International Journal 25 (2018) 3, pp. 932-967
Purpose: The purpose of this paper is to review the existing literature on supply chain performance measures and metrics (PMMs). It provides a critical evaluation of 234 articles published in past 24 years. Design/methodology/approach: The paper examines the studies published from 1991 to 2014...