Sindhwani, Rahul; Kumar, Rajender; Behl, Abhishek; … - In: Benchmarking: An International Journal 29 (2021) 3, pp. 767-792
Purpose: It would not be an exaggeration to say that healthcare is the most crucial one in today's perspective. The healthcare sector, in general, is engaged in working on various dimensions simultaneously like the safety, care, quality and cost of services, etc. Still, the desired outcomes...