Purpose: Employees have gradually adopted social media sites and their applications that have been associated with enhanced communication and collaboration at the workplace. However, social technologies have both positive as well as negative consequences. The current study examines the impact...

Purpose – The purpose of this paper is to explore the dimensions of Indian manufacturing firms’ competencies and to study the impact of these competencies on firm performance. Design/methodology/approach – The authors have adopted a literature survey to identify variables and gaps in the...

Purpose – The purpose of this paper is to study the mediating effect of human resource (HR) between independent variables (i.e. leadership and quality culture (QC)) and successful total quality management (TQM) implementation for firm performance as dependent variable....