Cuadrado, Manuel; Frasquet, Marta; Cervera, Amparo - In: Benchmarking: An International Journal 11 (2004) 3, pp. 320-330
In recent years, ports have experienced a period of significant growth and development along with intense inter‐port rivalry as a consequence of intermodality and hinterland development. It is therefore vital that port management bodies define and implement suitable strategies. This paper aims...