Purpose: The purpose of this paper is to explore the skill mapping process in a manufacturing organization and to examine its relationship with the select performance indicators, such as quality and defects. This paper also explores the role of the supervisor in the whole process of skill...

Purpose: The purpose of this paper is to empirically examine how different supply chain attributes as determinants of the openness of supply chain affect organizational performance (OP). Design/methodology/approach: Data were collected from 259 supply chain executives in Pakistan. Structural...

Purpose – Selection of logistics service provider (LSP) (also known as Third-party logistics (3PL) is a critical decision, because logistics affects top and bottom line as well. Companies consider logistics as a cost driver and at the time of LSP selection decision, many important decision...

Purpose – The purpose of this paper is to develop a framework conceptualizing the relative openness of a supply chain and its impact on organizational performance. Design/methodology/approach – The literature on system theory and the attributes of supply chain management are used to develop...