Raharjo, Hendry; Hin Chai, Kah; Xie, Min; Brombacher, … - In: Benchmarking: An International Journal 17 (2010) 1, pp. 27-43
) analysis. Design/methodology/approach – A systematic dynamic benchmarking methodology is proposed with an illustrative example …'s judgment over time in the QFD, not only in the importance rating part, but also in the competitive benchmarking part. It is … and the competitive benchmarking information. Second, it is a strength‐weakness‐opportunity‐threat‐based competitive …