Northcott, Deryl; Llewellyn, Sue - In: Benchmarking: An International Journal 12 (2005) 5, pp. 419-435
Purpose – This paper aims to bring greater clarity to the debate on the merits (or demerits) of relative performance evaluation through a broad assessment of current UK National Health Service (NHS) benchmarking. It seeks to examine whether benchmarking is being used dynamically to disseminate...