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A typology of consumers' emotional response styles during service recovery encounters
Schoefer, Klaus; Diamantopoulos, Adamantios - In: British journal of management : BJM 20 (2009) 3, pp. 292-308
Persistent link: https://www.econbiz.de/10003884232
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Partial comparative messages in competition
Teng, Ching-i; Chang, Chung-chau; Lai, Jeng-yu - In: British journal of management : BJM 20 (2009) 2, pp. 158-171
Persistent link: https://www.econbiz.de/10003855990
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Estimating willingness-to-pay with choice-based conjoint analysis : can consumer characteristics explain variations in accuracy?
Sichtmann, Christina; Wilken, Robert; Diamantopoulos, … - In: British journal of management : BJM 22 (2011) 4, pp. 628-645
Persistent link: https://www.econbiz.de/10009511987
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Surrogate boycotts against multinational corporations : consumers' choice of boycott targets
Balabanis, George - In: British journal of management : BJM 24 (2013) 4, pp. 515-531
Persistent link: https://www.econbiz.de/10010206028