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~isPartOf:"Bulletin of comparative labour relations"
~isPartOf:"Economic and industrial democracy : EID ; an international journal"
~language:"eng"
~subject:"Callcenter"
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Bulletin of comparative labour relations
Economic and industrial democracy : EID ; an international journal
Manufacturing & service operations management : M & SOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
15
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Production and operations management : an international journal of the Production and Operations Management Society
10
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10
Work, employment & society : a journal of the British Sociological Association
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Borders in service : enactments of nationhood in transnational call centres
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Developments in the call centre industry : analysis, changes, and challenges
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European journal of industrial relations
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International employment relations review
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The next available operator : managing human resources in Indian business process outsourcing industry
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ILR review : the journal of work and policy
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Journal of vocational behavior
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Academy of Management journal : AMJ
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Computers & operations research : and their applications to problems of world concern ; an international journal
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Discussion paper series / IZA
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Industrial relations : a journal of economy & society
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Customer Relationship Management : the ultimate guide to efficient use of CRM
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ECONIS (ZBW)
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1
Call centres and incapacity benefit claimants in the North West of England : a study from the greater Manchester Area
Cabras, Ignazio
- In:
Economic and industrial democracy : EID ; an …
29
(
2008
)
2
,
pp. 249-273
Persistent link: https://www.econbiz.de/10003706937
Saved in:
2
High commitment management practices re-examined : the case of Indian call centres
D’Cruz, Premilla
;
Noronha, Ernesto
- In:
Economic and industrial democracy : EID ; an …
33
(
2012
)
2
,
pp. 185-205
Persistent link: https://www.econbiz.de/10009620382
Saved in:
3
Special issue on: Call centre jobs and regions in the new economy
Otter, Casten von
(
contributor
)
-
2001
Persistent link: https://www.econbiz.de/10001556196
Saved in:
4
Call centres' employment practices in global value networks : a view from Argentina as a receiving economy
Bono, Andrea del
;
Gorjup, María Tatiana
;
Henry, Laura
; …
- In:
Economic and industrial democracy : EID ; an …
34
(
2013
)
4
,
pp. 693-717
Persistent link: https://www.econbiz.de/10010212397
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