Carter, Chris; McKinlay, Alan - In: Business History 55 (2013) 7, pp. 1228-1246
This article explores the changes that took place in the BBC during the late 1980s and 1990s. The paper traces the antecedents to the changes, particularly a report prepared by McKinsey, the management consulting firm, in the early 1970s. Many of the problems identified by McKinsey were tackled...