Childerhouse, Paul; Thomas, Andrew; Phillips, Gareth; … - In: Business Process Management Journal 16 (2010) 4, pp. 598-618
Purpose – The purpose of this paper is to assess the appropriateness of using the 12 previously published material flow simplicity rules (SRs) to shape the successful design and implementation of improvements in a casting company product delivery process (PDP). Design/methodology/approach –...