The objective of this e-book is to try to clarify the connection between the notions of goal and business process. The issue is a follow-up to the discussions at the Workshop on Goal-Oriented Business Process Modelling held in London on 2 September 2002. The papers cover a wide spectrum of...

Covers -- Editorial advisory and review board -- Guest editorial -- The curve of knowledge transfer: a theoretical model -- Knowledge transfer in interorganizational partnerships: what do we know? -- Knowledge transfer and managers turnover: impact on team performance -- Patenting or not? The...

Because of increasing competition and limited capital budgets, firms need to carefully assess every information technology (IT) opportunity to ensure that their resources are spent judiciously. Conventional wisdom holds that IT has enormous potential. However, organizations continue to question...

The supply chain presents many challenges for management and for the design of performance measurement systems. It is possibly one of the final structural areas of business in which significant savings are to be made, and it is becoming an increasingly important strategic tool as trade becomes...

Purpose – Information security is an integral part of all outsourcing activities and it is important for both the outsourcing company and the vendor to reach agreement as regards what type and what level of information security will be provided by the vendor in relation to the outsourced...

Purpose – The purpose of this paper is to deliver an insight into the interaction effects of process‐oriented management and business intelligence (BI). Design/methodology/approach – The paper takes up publications from the fields of BI and business process management and analyzes the...

Purpose – The purpose of this paper is to present the results of an analytical and experimental research for the development of an innovative product designated RFID environment (RFID‐Env). This software is designed for the use of professionals in computer systems and plant engineering who...

Purpose – The aim of this paper is to evaluate the practices of economic intelligence used by Portuguese firms and to identify the attributes that may increase the probability of their adoption. Design/methodology/approach – A questionnaire was designed and addressed to the CEOs of...

Purpose – Business process has become the core assets of many organizations and it becomes increasing common for most medium to large organizations to have collections of hundreds or even thousands of business process models. The purpose of this paper is to explore an alternative dimension to...

Purpose – The paper presents the implementation and classification of archival records according to business processes, a new field with many organizational and archival challenges. The purpose of the paper is to map the current situation, challenges, problems and topics for further...