The aim of this paper is to investigate the role of a large scale change approach, namely Reengineering, as a method of implementing change in the further education (FE) sector in Northern Ireland (NI). Case studies on 17 FE colleges in NI provided a valuable source of material on how a...

This paper presents a qualitative study of the integration of supply chain management and business process management activities. It reviews published literature in both fields and a number of supporting areas, revealing a minimal overlap in the research. A number of case studies of progressive...

Business processes can be broadly classified into strategic processes, operational/value adding processes and enabling processes. There is a growing abundance of literature on the strategic and operational processes, perhaps judged to be appropriate due to their value adding importance and more...

Investigates the perceptions of staff in regard to critical success factors (CSFs) for successful BPR implementation in the public sector. The research methodology involved semi‐structured interviews and staff surveys within a large public sector organisation. The results of the study show...