Ofner, Martin H.; Otto, Boris; Österle, Hubert - In: Business Process Management Journal 18 (2012) 6, pp. 1036-1067
Purpose – The purpose of this paper is to conceptualize data quality (DQ) in the context of business process management and to propose a DQ oriented approach for business process modeling. The approach is based on key concepts and metrics from the data quality management domain and supports...