The paper reports the main findings of an evaluation of four separate quality costing methods which have been trialed …

Purpose – Business process management (BPM) is still mostly associated with methods and software tools for process …. Design/methodology/approach – A design science approach is used to build a conceptual contribution based on extended process … education contexts. Findings – A business process management system includes strategy, model, execution and performance …

Purpose – The purpose of this paper is to present a comprehensive IT tools based methodology (CITM) for BPR projects in … order to facilitate implementing BPR project by considering relevant IT tools in each phase of the methodology, both … project. Design/methodology/approach – In today's world, corporations need to adjust with the environment changes in order to …

be directly tied to the deployment of the business process simplification and improvement (BSP/I) methodology. BPS …/I provides a systematic methodology for analysis, design and implementation of re‐engineering principles. In addition, it … Couger’s variant model of creative problem solving. Notes creative opportunities available to Caterpillar as a result of the …

best practice model for change, links five key success factors with the change process ‐ commitment, social and cultural … issues, communication, tools and methodology and interactions. It works on the basis that, by applying these key success … factors to the change process itself, more effective change will be achieved. The model has potential use at all levels within …

manufacturing sector), this process is sometimes referred to as the maintaining process. In this paper a methodology involving …‐Global). The methodology includes both self‐assessment and proactive change management. Based on the findings improvements to the … methodology are suggested.  …

was used to model the PIP, and from the difficulties and successes an understanding of the attributes required in such an …

methodology called Agent Relationship Morphism Analysis (ARMA) that goes beyond the limitations of the existing BPR methodologies …

a structure for knowledge production based on Mode 2 for business process researches. Design/methodology/approach A …