Purpose: From the perspective of the economic theory of complementarity, the purpose of this paper is to examine how internal collaboration and external competencies would provoke and strengthen each other, and subsequently enhance organizational innovation capability....

Purpose – The purpose of this paper is to examine the role that knowledge acquisition (KA) plays in creating product innovation flexibility (PIF) in SMEs. The paper also examines two of the factors of the KA process: relationship quality (RQ); and information capability (IC)....