Caputo, Andrea; Fiorentino, Raffaele; Garzella, Stefano - In: Business Process Management Journal 25 (2018) 3, pp. 391-413
Purpose: The purpose of this paper is to examine some of the new capabilities that are required for the facilitation of business processes management (BPM) in the current political and technological landscape. Specifically, the goal is to investigate the role of firm boundaries, from a business...