During the 1990s, companies focused on the adoption of enterprise resource planning (ERP) systems to solve integration problems. However, ERP systems automate core business activities without solving underlying business structures and processes. As a result a number of disparate applications...

Despite the widespread adoption of business process re‐engineering (BPR), it has in many cases repeatedly failed to deliver its promised results. The lack of integrated implementation approach to exploiting BPR is seen as one of the important reasons amongst others, behind BPR failures. Yet, a...

Purpose – To provide an integrated architecture framework for e‐government that represents the alignment of IT infrastructure with business process management in public sector organisations and classify the barriers that might complicate the implementation of the proposed architecture...