Hussain, Matloub; Malik, Mohsin; Al Neyadi, Hamda S. - In: Business Process Management Journal 22 (2016) 3, pp. 546-565
Purpose – The purpose of this paper is to introduce lean concept to the field of healthcare management, expands the conceptualization of lean management beyond the manufacturing companies to consider key waste reduction opportunities which are posited to be requisites to lean practices and...