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E‐government services in the local government context: an Australian case study

Shackleton, Peter; Fisher, Julie; Dawson, Linda - In: Business Process Management Journal 12 (2006) 1, pp. 88-100

traditional services, and examine models that attempt to define the maturity of local government electronic service delivery … government web sites in Victoria, and the second part involved an in‐depth case study with one local government. Findings – The … findings suggest that conventional linear e‐commerce and e‐Government maturity models are not applicable in the case of local …

Persistent link: https://www.econbiz.de/10014687641

COVES: an e‐business case study in the engineering domain

Sindhu, Emilda; Lee, Alex; Mohamed Salim, Shaik - In: Business Process Management Journal 10 (2004) 1, pp. 115-125

services for government agencies and private sectors involved in various areas like safety, health and environment. The portal …

Persistent link: https://www.econbiz.de/10014687553

Workflow and web service standards

Swenson, Keith D. - In: Business Process Management Journal 11 (2005) 3, pp. 218-223

Purpose – Aims to discuss the development of workflow standards in the context of the internet. Design/methodology/approach – Outlines the history behind process interoperability standards such as Wf‐XML and BPEL4WS. Findings – Concludes that it will take a while for the dust to settle...

Persistent link: https://www.econbiz.de/10014687603

Logical channels: using web services for cross‐organizational workflow

Nickerson, Jeffrey V. - In: Business Process Management Journal 11 (2005) 3, pp. 224-236

Purpose – This paper seeks to establish a design for cross‐organizational workflow based on logical channels of communication. A set of scenarios is established which can be used to test the effectiveness of future architectures. Design/methodology/approach – Starting with scenarios based...

Persistent link: https://www.econbiz.de/10014687604

Processing by contract

Klischewski, Ralf; Wetzel, Ingrid - In: Business Process Management Journal 11 (2005) 3, pp. 237-254

Purpose – Aims to show that workflow management needs to rethink its basis of discussion in order to meet today's challenges and to provide adequate IT support for heterogeneous workflow networks. Design/methodology/approach – First, the need for flexibility in relating resources in workflow...

Persistent link: https://www.econbiz.de/10014687605

Modeling and managing collaborative processes over the internet

Cai, Jian; Lu, Stephen C‐Y.; Grobler, François; … - In: Business Process Management Journal 11 (2005) 3, pp. 255-274

Purpose – Collaborative processes are relatively complex and are therefore difficult to handle. Representing the joint processes and capturing the interactions among stakeholders in a structured way are critical to improve the collaboration productivity. This paper aims to present a generic...

Persistent link: https://www.econbiz.de/10014687606

Architecture and design of an internet‐enabled integrated workflow and groupware system

Dustdar, Schahram - In: Business Process Management Journal 11 (2005) 3, pp. 275-290

Purpose – In the last decade, bureaucratic organizational hierarchies have been increasingly replaced with flatter organizational forms, bringing together people from different disciplines to form project teams within and between organizations. Distributed project teams often are...

Persistent link: https://www.econbiz.de/10014687607

A review of business process mining: state‐of‐the‐art and future trends

Tiwari, A.; Turner, C.J.; Majeed, B. - In: Business Process Management Journal 14 (2008) 1, pp. 5-22

Purpose – This paper seeks to examine the area of business process mining, providing an overview of state‐of‐the‐art techniques. An outline of the main problems experienced in the practice of process mining is given along with reference to work that addresses the most challenging issues...

Persistent link: https://www.econbiz.de/10014687733

Business process management (BPM) standards: a survey

Ko, Ryan K.L.; Lee, Stephen S.G.; Wah Lee, Eng - In: Business Process Management Journal 15 (2009) 5, pp. 744-791

Purpose – In the last two decades, a proliferation of business process management (BPM) modeling languages, standards and software systems has given rise to much confusion and obstacles to adoption. Since new BPM languages and notation terminologies were not well defined, duplicate features...

Persistent link: https://www.econbiz.de/10014687818

Modeling healthcare processes as service orchestrations and choreographies

Benyoucef, Morad; Kuziemsky, Craig; Afrasiabi Rad, Amir; … - In: Business Process Management Journal 17 (2011) 4, pp. 568-597

Purpose – Service‐oriented architecture is becoming increasingly important for healthcare delivery as it assures seamless integration internally between various teams and departments, and externally between healthcare organizations and their partners. In order to make healthcare more...

Persistent link: https://www.econbiz.de/10014687900