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We've got the power! : how customer power affects supply chain relationships
Flynn, Barbara Bechler; Zhao, Xiande; Huo, Baofeng; … - In: Business horizons 51 (2008) 3, pp. 169-174
Persistent link: https://www.econbiz.de/10003732728
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The myth of the dragon : operations management in today's China
Flynn, Barbara Bechler; Zhao, Xiande; Roth, Aleda - In: Business horizons 50 (2007) 3, pp. 177-183
Persistent link: https://www.econbiz.de/10003462806
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The myth of the dragon: Operations management in today's China
Flynn, Barbara B.; Zhao, Xiande; Roth, Aleda - In: Business horizons 50 (2007) 3, pp. 177-184
Persistent link: https://www.econbiz.de/10007612685
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Number 6 - Quality management initiatives in the banking industry: A meta analysis of Hong Kong and the UK
Li, Eldon Y.; Zhao, Xiande; Lee, Tien-sheng - In: International journal of quality & reliability management 18 (2001) 6-7, pp. 570-583
Persistent link: https://www.econbiz.de/10006378824
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An application of quality function deployment to improve the quality of teaching
Lam, Kokin; Zhao, Xiande - In: International journal of quality & reliability management 15 (1998) 4-5, pp. 389-413
Persistent link: https://www.econbiz.de/10006392699
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Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 6-7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365068
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Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365183
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Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 4-5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365729
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Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365917
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We've got the power! How customer power affects supply chain relationships
Flynn, Barbara B.; Zhao, Xiande; Huo, Baofeng; Yeung, … - In: Business horizons 51 (2008) 3, pp. 169-174
Persistent link: https://www.econbiz.de/10007995537