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Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms
Small, Michael H.; Yasin, Mahmoud M.; Alavi, Jafar - In: Business process management journal 17 (2011) 1, pp. 6-20
Persistent link: https://www.econbiz.de/10008987239
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Meeting halfway : assessing the differences between the perceptions of ERP implementers and end-users
Drummond, Pamella; Araujo, Fernando; Borges, Renata - In: Business process management journal 23 (2017) 5, pp. 936-956
Persistent link: https://www.econbiz.de/10011785791