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A hybrid data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
Glowacka, K. J.; Henry, R. M.; May, J. H. - In: Journal of the Operational Research Society : OR 60 (2009) 8, pp. 1056-1068
Persistent link: https://www.econbiz.de/10003881999
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A patient assignment algorithm for home care services
Hertz, Alain; Lahrichi, N. - In: Journal of the Operational Research Society : OR 60 (2009) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
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The role of learning and customer orientation for delivering service quality to patients
Bellou, Victoria - In: Journal of health organization and management 24 (2010) 4, pp. 383-395
Persistent link: https://www.econbiz.de/10008667677
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Don't stop the clock : manipulating hospital waiting lists
Buchanan, David A.; Storey, John - In: Journal of health organization and management 24 (2010) 4, pp. 343-360
Persistent link: https://www.econbiz.de/10008667679
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"Water cooler" learning : knowledge sharing at the clinical "backstage" and its contribution to patient safety
Waring, Justin J.; Bishop, Simon - In: Journal of health organization and management 24 (2010) 4, pp. 325-342
Persistent link: https://www.econbiz.de/10008667680
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Implementing an emergency department patient admission predictive tool : insights from practice
Jessup, Melanie; Wallis, Marianne; Boyle, Justin; … - In: Journal of health organization and management 24 (2010) 3, pp. 306-318
Persistent link: https://www.econbiz.de/10003995579
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Health care policies and resisting consumers in a prototypical welfare state
Hindhede, Anette Lykke - In: Journal of health organization and management 25 (2011) 5, pp. 549-563
Persistent link: https://www.econbiz.de/10009375197
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Organizational culture based on the example of an Estonian hospital
Saame, Isi; Reino, Anne; Vadi, Maaja - In: Journal of health organization and management 25 (2011) 5, pp. 526-548
Persistent link: https://www.econbiz.de/10009375201
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Use of VNS heuristics for scheduling of patients in hospital
Vlah, S.; Lukač, Z.; Pacheco, J. - In: Journal of the Operational Research Society : OR 62 (2011) 7, pp. 1227-1238
Persistent link: https://www.econbiz.de/10009155457
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Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765