Narrow search
Showing 1 - 10 of 29
Cover Image
A hybrid data mining/simulation approach for modelling outpatient no-shows in clinic scheduling
Glowacka, K. J.; Henry, R. M.; May, J. H. - In: Journal of the Operational Research Society : OR 60 (2009) 8, pp. 1056-1068
Persistent link: https://www.econbiz.de/10003881999
Cover Image
A patient assignment algorithm for home care services
Hertz, Alain; Lahrichi, N. - In: Journal of the Operational Research Society : OR 60 (2009) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10003870494
Cover Image
Use of VNS heuristics for scheduling of patients in hospital
Vlah, S.; Lukač, Z.; Pacheco, J. - In: Journal of the Operational Research Society : OR 62 (2011) 7, pp. 1227-1238
Persistent link: https://www.econbiz.de/10009155457
Cover Image
Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765
Cover Image
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Cover Image
Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram - In: Quality management journal : QMJ 22 (2015) 3, pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
Cover Image
Effective cancellation policy to reduce the negative impact of patient no-show
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 605-615
Persistent link: https://www.econbiz.de/10010362551
Cover Image
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong; Prybutok, Victor R.; Peak, Daniel A.; … - In: Quality management journal : QMJ 21 (2014) 3, pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Cover Image
Handoff processes, information quality and patient safety : a trans-disciplinary literature review
Gogan, Janis L.; Baxter, Ryan J.; Boss, Scott R.; … - In: Business process management journal 19 (2013) 1, pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
Cover Image
A cost-effective urgent care policy to improve patient access in a dynamic scheduled clinic setting
Huang, Yu-li; Zuniga, Paulina; Marcak, Justin - In: Journal of the Operational Research Society : OR 65 (2014) 5, pp. 763-776
Persistent link: https://www.econbiz.de/10010364702