Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and...

In a world of rapid and unpredictable change, the problem with strategic planning is that if you follow your plan through to the end, you will get exactly what you used to want. What you need is a framework for planning and implementing a strategy that is agile enough to adapt to a dynamic...

Wichtige Ansätze des Performance Measurements und Managements -- Parameter zur Gestaltung des Wandels und des Veränderungsprozesses -- Vierstufiges Vorgehenskonzept zur Entwicklung und Implementierung eines PMM-Systems inklusive Bestimmung der Zusammenhänge zwischen den Kennzahlen --...

This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Kirchmer’s book...