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~isPartOf:"Business process management journal"
~isPartOf:"Public management review"
~person:"Alotaibi, Youseef"
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Alotaibi, Youseef
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Business process management journal
Public management review
International journal of business information systems : IJBIS
2
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ECONIS (ZBW)
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Average waiting time of customers in a new queue system with different classes
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
19
(
2013
)
1
,
pp. 146-168
Persistent link: https://www.econbiz.de/10010203642
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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
20
(
2014
)
6
,
pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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