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Estimating performance form capabilities in business process improvement
Nicholds, Boyd A.; Mo, John P. T. - In: Business process management journal 22 (2016) 6, pp. 1099-1117
Persistent link: https://www.econbiz.de/10011591055
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Flexible strategic framework for managing innovation from perspective of continuity and change : a study of SMEs in India
Gupta, Vijay; Gupta, Bindu - In: Business process management journal 20 (2014) 3, pp. 502-522
Persistent link: https://www.econbiz.de/10010384765
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A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organisations
Karim, Azharul; Arif-Uz-Zaman, Kazi - In: Business process management journal 19 (2013) 1, pp. 169-196
Persistent link: https://www.econbiz.de/10010203638
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Average waiting time of customers in a new queue system with different classes
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 19 (2013) 1, pp. 146-168
Persistent link: https://www.econbiz.de/10010203642
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BPM for change management : two process diagnosis techniques
Pádua, Silvia Dallavalle de; Costa, Janaina … - In: Business process management journal 20 (2014) 2, pp. 247-271
Persistent link: https://www.econbiz.de/10010340134
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Implementing change in public organizations : the relationship and affective commitment to change in a public sector context
Voet, Joris van der; Kuipers, Ben S.; Groeneveld, Sandra - In: Public management review 18 (2016) 6, pp. 842-865
Persistent link: https://www.econbiz.de/10011485885
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Business process redesign project success : the role of socio-technical theory
Xiang, Junlian; Archer, Norman P.; Detlor, Brian - In: Business process management journal 20 (2014) 5, pp. 773-792
Persistent link: https://www.econbiz.de/10010416320
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A process model of managing organizational change during business process redesign
Sikdar, Arijit; Payyaszhi, Jayashree - In: Business process management journal 20 (2014) 6, pp. 971-998
Persistent link: https://www.econbiz.de/10010432324
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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 20 (2014) 6, pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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Marriage for better or for worse? : towards an analytical framwork to manage post-merger integration process
Osarenkhoe, Aihie; Hyder, Akmal S. - In: Business process management journal 21 (2015) 4, pp. 857-887
Persistent link: https://www.econbiz.de/10011404148